Frequently Asked Questions
What is Physical Therapy?
Physical therapy focuses on the treatment of injuries and conditions through therapeutic exercise and specialized interventions. It aims to improve range of motion, posture, strength, endurance, balance, coordination, joint mobility, and flexibility while also alleviating pain. These elements are integrated to help patients regain their ability to perform daily activities and enhance overall function. Physical therapy plays a crucial role in the recovery process for many injuries, illnesses, and post-surgical rehabilitation.

Fax: 808.339.7989
For convenience, a downloadable referral form is available at the bottom of this page or under the FORMS tab on this website.
Note: Cash-based services do not require a referral.
HMSA, Blue Cross Blue Shield (BCBS), Medicare Original, TriWest, TriCare, UHA, HMAA, AlohaCare, UnitedHealthcare (UHC), and Workers’ Compensation.
If your insurance provider is not listed, feel free to call our office to inquire about coverage.
Please note: We no longer accept Medicaid/Quest and Ohana WellCare.
After your insurance has been processed and costs are calculated, we will contact you for scheduling within 5 business days of receiving your referral.
Please note: Insurance verification provides an estimate of coverage and patient responsibility. Depending on insurance processing and reimbursement, additional costs may be passed on to the patient beyond the initial estimate. Patients are responsible for any outstanding balances not covered by their insurance.
We offer emergency intake appointments for post-surgical patients who require immediate care under strict surgeon’s orders.
If you would like to be seen sooner, you have the option to schedule a cash-based service with one of our licensed therapists. Cash-based services offer significantly faster availability—typically within 1 to 2 weeks with no referral required. For more details, please see the Services tab of our website.
You may also request to be added to our cancellation waitlist, which provides the opportunity to be seen sooner if an earlier appointment becomes available.
- Exercise Therapy – Balance, strengthening, stabilization, and functional movement training
- Manual Therapy – Soft tissue and joint mobilization to improve mobility and reduce pain
- Therapeutic Modalities – Traction, electrical stimulation (E-Stim), ultrasound, cupping, kinesiology taping, and more, as needed
- Patient Education – Guidance on body mechanics, ergonomics, sleeping positions, and safe movement techniques
- Home Exercise Program (HEP) – Customized exercises to support your recovery and maintain progress between sessions
Our team-based approach ensure you receive well-rounded, comprehensive care tailored to your goals.